At Fidel Projects (“Fidel”, “Company”, “we”, “our”, or “us”), we value the privacy of our clients, property owners, architects, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website, contact us, or work with us on turnkey construction projects. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information directly from you when you fill out contact forms on our website, request project quotes, call or email our team, or meet with us for business consultations.

Personal & Business Contact Details

• Full name, email address, mobile number, and telephone number.
• Company name, job title, and business address.
• Any extra details you choose to share with us via forms, emails, or meetings.

Project & Construction-Specific Data

To plan, quote, and execute your turnkey construction projects, we collect technical details such as:

• Architectural drawings, engineering plans, and layout designs.
• Site location, property dimensions, and plot details.
• Project budgets, timelines, and material preferences.
• Government approvals, land titles, or municipal permissions needed for building.

On-Site Safety & Security

• For the safety of our workers, visitors, and assets, our active construction sites may use CCTV monitoring.
• We also maintain basic visitor logbooks and attendance records at site entrances for security purposes.

2. How We Use Your Information

We use your data for everyday business purposes, including:

• Responding to your questions and creating project quotes or proposals.
• Managing our construction projects, tracking building milestones, and updating you on progress.
• Coordinating on-site work with material suppliers and engineers.
• Handling long-term structural warranties and maintaining project records for safety compliance.
• Meeting legal, tax, and local municipal regulations.

3. Calls, SMS, and WhatsApp Updates

When you share your phone number or email address through our website forms, you agree that our team can contact you via phone calls, emails, SMS, and WhatsApp. We use these channels to send you project updates, architectural layouts, quotes, and company announcements. You can opt out or ask us to stop sending these messages at any time by replying or emailing us.

4. Cookies and Third-Party Tools

Our website uses cookies and similar tracking tools to improve your browsing experience and analyze website traffic. We use the following third-party tools to help run and market our website:

• Google Analytics: To understand how visitors use our website and improve our pages.
• Google Ads & Meta Pixel: To display relevant construction and turnkey services to people who visit our platform.
• Contact Forms & WhatsApp Chat Widgets: To let you quickly connect with our team and request estimates.

You can disable cookies through your web browser settings, though some website features might stop working perfectly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to outside marketing companies. We only share data with trusted partners to complete your project:

• Subcontractors & Consultants: We share relevant blueprints, site data, and project specs with our vetted structural engineers, MEP consultants, and material vendors so they can build your project safely.
• Service Providers: Trusted partners who manage our website, secure cloud storage, and internal software systems.
• Legal & Government Authorities: Municipal bodies, RERA regulators, or law enforcement if required by law or to protect public safety.

6. Data Security & Retention

We use industry-standard security measures (including secure cloud storage and restricted user access) to protect your files and personal details from data leaks or unauthorized access.

Because construction projects involve long-term structural liability and warranties, we keep building records, engineering designs, and related contact details for as long as necessary to fulfill our legal, warranty, and operational obligations.

7. Your Data Rights

You have the right to ask what personal information we hold about you, request corrections to inaccurate data, or ask us to delete your personal details where legally permissible. If you want to exercise these rights, please email us directly.

8. Children’s Privacy

Our services are intended strictly for professional and business use by property owners and businesses. Our website is not meant for individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any changes will be posted on this page with an updated effective date at the top. We encourage you to review this page periodically.

10. Contact Information

By accessing this platform, submitting data, or interacting with our operations, you agree to this Privacy Policy.

Company Name: Fidel Projects

Phone Number: +91 94088 00040

Office Address:
A-1105, Ganesh Glory 11,
Near BSNL Office, Jagatpur Road,
Gota, Ahmedabad,
Gujarat – 382481, India